Frequently asked questions

What is your return policy?

Returns are available for 30 days after you receive your order, subject to our Refund Policy.

Can I cancel my order?

Email info@glorysoul.com within 24 hours to ask us to stop dispatch. Stopping dispatch may be impossible once fulfilment or shipping has started.

How long does shipping take?

Estimated total shipping is 7-10 business days from ordering, including processing. Tracking information is emailed after dispatch.

How much does shipping cost?

UK shipping is free on all orders.

How can I track my order?

Your dispatch email includes tracking information. Use it to check your parcel’s progress.

Reliable Shipping

7-10 business days, including processing

Easy Returns

30 days to return your order

Here to Help

Friendly support when you need it